IT Support specialist

404 – Zagreb

404 is a communications agency with an aim to resolve our clients' business challenges. Strategy is the backbone of our approach. We see clients as partners who are on board through every stage of the process, from idea to execution. In an age when brands need to talk more than ever, we help them find their voice.

We are part of MYTY group and alongside we have our sister company Shape 404, which is developing digital products.

It’s clear that companies need a good strategy to communicate clearly on social media and choosing the right strategy is our strength. As part of our Social team, you will have the opportunity to help our clients pick the best platforms and tone of communication to represent their brand and communicate with their customers daily.

Our culture is human. We work hard, do good stuff, and have a life.

If you become part of our team, your main focus will be:

  • Procurement and maintenance of computer equipment for employees
  • Installation and maintenance of operating systems, security settings, and applications on employees’ computers
  • Administration and technical management of internal tools (G Suite, Slack, Asana, Jira, etc.)
  • Management of network infrastructure – configuring network equipment, VPN, and resolving user issues
  • Optimization and implementation of internal IT processes and procedures in line with security standards
  • Providing daily technical support to employees

We have a place for you if have the following:

  • 3+ years of experience in the same or similar roles
  • Excellent knowledge of computer and network hardware
  • Strong knowledge of various operating systems (iOS, Windows, etc.)
  • A can-do attitude and focus on efficient problem-solving
  • Developed organizational and time management skills
  • Excellent communication skills
  • Proactivity and ability to work independently
  • Good command of the English language

Why our people choose us:

  • Personal development: You will have the opportunity to work with the biggest companies, while learning from the best experts in the market. We invest heavily in the learning and development: mentorship programs, English classes, external and internal trainings, workshops and conferences.
  • Environment: We extremely cherish teamwork. You will find a relaxed working environment and someone to give you a hand if you need it. If you want, you can even bring your dog to keep you company.
  • Perks: Our people's happiness is important to us. That's why we offer fun team buildings, Fridays after work beer hangouts, referral rewards and many more. We encourage a healthy lifestyle - you can expect sports activities and a prize if you run your first half marathon.



Agency 404 is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of age, sex, disability, race, color, religion, national origin, sexual orientation or marital status.